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Accredited community agencies
Providing emergency relief for your water bill
Our Payment Assistance Scheme (PAS) provides emergency relief to customers who are struggling to pay their water bill. We have accredited agencies in your local government area (LGA) that you can talk to. If you own and live in your own home, or you're a tenant who pays for your own water (you have your own meter), call and make an appointment.
Need more support?
If financial hardship extends beyond your ability to pay your Sydney Water bill, try accessing other help and support. To find our more about PAS, feel free to email us.
Bayside Council
Bay City Care Inc.
Rockdale
Multicultural Community Services – Sydney
Daceyville
South Eastern Community Connect
Eastlakes
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Blacktown City Council
Anglicare
Mount Druitt
Catholic Care Blacktown Family Support Service
Blacktown
Community Care Inc.
Seven Hills
Family Links
Plumpton
Ngallu Wal
Doonside
Riverstone Neighbourhood Centre Community Aid Service
Riverstone
St Vincent de Paul Society
Family Assistance Hotline
SydWest Multicultural Services Inc.
Blacktown
The Salvation Army
Assessment Centre
Wesley Mission – Western Sydney Financial Counselling
Blacktown
Yenu Allowah Aboriginal Child & Family Centre
Blacktown
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Blue Mountains City Council
Blackheath Area Neighbourhood Centre
Blackheath
Gateway Family services
Blaxland
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Thrive Service Blue Mountains
Katoomba
Winmalee Neighbourhood Centre
Winmalee
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Burwood Council
Burwood Community Welfare Services
Burwood
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Campbelltown City Council
Anglicare Campbelltown
Campbelltown
Break the Cycle
Macquarie Fields
C3 Community Services
Campbelltown
Focus Connect Campbelltown
Campbelltown
Lifeline
Macarthur
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Camden Council
Big Yellow Umbrella
Narellan
Lifeline
Macarthur
Meraki Foundation
Narellan
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Canterbury–Bankstown Council
Chester Hill Neighbourhood Centre
Chester Hill
Creating Links
Bankstown
Heartbeat Community Care
Regents Park
Lebanese Muslim Association
Lakemba
Melkite Welfare Association
Campsie
Metro Assist
Campsie
Padstow Community Care
Padstow
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
City of Parramatta Council
Anglicare Parramatta
Parramatta
Auburn Diversity Services
Auburn
Australian Afghan Hassanian Youth Association
Regents Park
Community Migrant Resource Centre
Parramatta
Compassion Ministries – Parramatta Baptist Church
Northmead
Family Support Services – Telopea
Telopea
Greek Welfare Centre Community Services – Western Sydney
Harris Park
Life Without Barriers
Parramatta
Settlement Services International
Parramatta
St Vincent de Paul Society
Family Assistance Hotline
The Bhanin El-Minieh Association
Auburn
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
City of Ryde Council
Christian Community Aid Service
Eastwood
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
City of Sydney Council
Aboriginal Land Council, Metropolitan Council
Redfern
Bobby Goldsmith Foundation
Surry Hills
Cancer Council
Sydney
Defence Care
Sydney
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Wesley Mission – Sydney Financial Counselling
Sydney
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Cumberland Council
Holroyd Community Aid Inc.
Holroyd
Cumberland Multicultural Community Centre
Granville
Parramatta Holroyd Family Support
Parramatta
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Western Sydney Community Centre Inc.
Parramatta
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Fairfield City Council
Community Care Kitchen
Core Community Services
Cabramatta
Origins Supporting People Separated by Adoption
Fairfield
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Georges River Council
Benevolent Society
Hurstville
Kogarah Storehouse
Kogarah
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Hawkesbury City Council
Bligh Park Community Services
Bligh Park
Strong Nation Community Services
Windsor
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Windsor District Baptist Church Emergency Relief
South Windsor
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Inner West Council
Anglicare – Summer Hill
Summer Hill
Exodus Foundation
Ashfield
Greek Welfare Centre Community Services – Newtown
Newtown
Metro Assist
Ashfield
Settlement Services International
Ashfield
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Kiama Municipal Council
North Kiama Neighbourhood Centre
Kiama Downs
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Ku-ring-gai Council
Lifeline – Harbour to Hawkesbury
Gordon
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Liverpool City Council
Anglicare – Liverpool
Liverpool
CatholicCare Personal Hampers and Mentors
Liverpool
Outer Liverpool Community Services
Liverpool
St Vincent de Paul
Family Assistance Hotline
The Salvation Army
Assessment Centre
Western Sydney Migrant Resource Centre
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Northern Beaches Council
Lifeline – Northern Beaches
Balgowlah
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Penrith City Council
Anglicare
Penrith/Nepean
Barnardos Australia Penrith Centre
Penrith
PIR Penrith
Penrith
Nepean Multicultural Access
St Marys
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Westcare Community Centre
Penrith
Wesley Mission
Randwick City Council
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Shellharbour City Council
Albion Park Rail Neighbourhood Centre
Albion Park Rail
Albion Park Youth Community Care
Albion Park
BaptistCare, Warilla North Community Centre
Warilla
St Vincent de Paul Society
Family Assistance Hotline
Shellharbour City Baptist Church
Shellharbour
The Salvation Army
Assessment Centre
Warilla Neighbourhood Centre
Warilla
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Sutherland Shire Council
BeConnected Community Services Inc.
Jannali
Crossroads Community Care Centre Inc.
Miranda
Orana Inc.
Sutherland
St Vincent de Paul Society
Family Assistance Hotline
Sutherland Shire Family Services Inc
Jannali
9528 2933 extension 101
The Salvation Army
Assessment Centre
Wesley Mission
Sutherland
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
The Hills Shire Council
St Vincent de Paul Society
Family Assistance Hotline
The Hills Community Aid and Information Services Inc.
Baulkham Hills
The Salvation Army
Assessment Centre
Wesley Mission – Wesley Family Centre
Baulkham Hills
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Waverley Council
Anglicare – Bondi Junction
Bondi
Junction Neighbourhood Centre
Maroubra
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Willoughby City Council
CatholicCare Diocese of Broken Bay
Naremburn Family Centre
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Wollondilly Shire Council
Community Links Wollondilly
Tahmoor
Warragamba Silverdale Neighbourhood Centre
Warragamba
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite
Wesley Mission
Wollongong City Council
Anglicare – Wollongong
Wollongong
Bulli Neighbourhood Centre
Bulli
Cringila Community Co-operative
Cringila
Greek Welfare Centre Community Services – Illawarra
Wollongong
Illawarra Multicultural Services
Wollongong
Multicultural Communities Council Illawarra
Wollongong
Neighbourhood Centre
Berkeley Neighbourhood Centre
Oak Care, Oak Community Congregational Church
Port Kembla
St Vincent de Paul Society
Family Assistance Hotline
The Salvation Army
Assessment Centre
Financial Counsellors Association
Flourish Australia
Red Kite